Current as of

Convergence Applications

Messaging Systems:
Avaya messaging solutions include voice mail, e-mail and unified messaging systems, all integrated to allow employees to receive and respond to all mail communications from a PC or phone, anywhere. Staying connected with customers and other employees can be mission critical for some organizations, IVT makes unified messaging simple and easy to use.

Voice, Data and Video Conferencing Systems:
Conferencing applications are revolutionizing the way businesses communicate, with more ways to collaborate and share information. IVT offers a host of conferencing solutions that include voice conferencing, web-based conferencing and video conferencing. Many of the IP Telephony systems that IVT sells have voice conferencing capabilities that can virtually eliminate expensive carrier based conference bridges.

Wireless Applications:
Voice and data wireless applications allow employee to be mobile in a campus environment, easily moving their laptop and phone anywhere in the building. IVT offers voice and data wireless solutions that can enhance employee productivity and mobility.

CTI Application Devlopment:
IVT can work with your company to integrate your data systems to your IP Telephony or phone system, allowing for such productivity tools as: click to dial, screen pops with invoicing attachments, predictive dialing to a customer or prospect database, and many others. IVT specializes in automating processes through the use of technology, to free up your employees and customers to work on important issues.

Speech Access:
'Text to speech' and 'speech to text' enables your customers to easily access their accounts and their orders, without having to enter numbers on the phone keypad. Speech Access, Avaya's speech solution, creates the ability for customer self-service applications, that can reduce your expenses and headcount and improve your customer's experience with your company. IVT offers leading edge speech solutions with simple-to-use administration tools, making it easy for your company to move to speech applications without having to have a team of engineers to manage the system.


     

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